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Telecommunications expenses represent one of the most significant cost factors in today’s business world. Forrester Research estimates that communications is one of a company’s top three operating expenses.
However, with increasing globalization, communications and data networks are the lifeblood of any company’s success, leaving many senior managers scratching their heads on how to implement effective cost-saving measures.
 
   
 

Eastcom’s COSTIMISER™ suite of solutions embrace more than the philosophy of TEM (Telecom Expenses Management).

The suite includes ECOMS (Business Process Management Solution), CCAAP & TELCAAP (Cost Management Solution), CAMS (Network Management Solution), GRABBER (Business Activities Monitoring Solution) etc. besides Consultancy for optimization of the resources.

COSTIMISER™ has introduced innovative techniques in every sphere of communication to improve productivity and cut cost. The uniqueness of COSTIMISER™ suite of solutions is that they can be deployed independently depending on needs of Carriers or Enterprises and also tightly integrated so that users feel it monolithic. Acceptance of this technique is exemplified by the successful deployment to various clients, who are leaders in their respective verticals.

 
 

 

 
     
 
More than 50% of large enterprises don’t know what they are spending on telecom-related services across the company...
 
     
  The Companies that leveraged technology to manage telecom costs realized average savings of 26.1% ...  
  The Aberdeen Group  
 

 

 

 

 

 

 

 

 

 

 

COMMUNICATION
 

“Is an essential ingredient for any enterprise

 
  Our solution spans through all verticals”  
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Enterprise Communication / Cost Management System
 
   
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IBM chooses Telcaap on Web for internal call monitoring across its offices in Vietnam, Malaysia & Singapore.

Telcaap on Web solution fits GIC’s needs for monitoring their offices in New York, London & Singapore.

Singapore Airlines adopts Global Directory Services solution for internal staff information.

SPH (Singapore Press Holdings) chooses AIMS (Agent Innovative Monitoring System) as an enhanced tool to Avaya CMS.

Singapore Land Tower selects CAMS for proactively protecting PABX as well as UPS systems.

Eastcom has joined the Oracle Partner network (OPN) to better serve its customers using Oracle database Solutions.

Eastcom becomes Avaya iLIUP Partner.

Celcom chooses CCAAP for unique Bill Presentment as a value addition to their Enterprise Clients

 
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